Privacy Policy
Last updated: January 2025
Introduction
At Memory Capsules, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Email address and password
- Display name (optional)
- Profile photo (optional)
- Payment information (processed securely through Stripe)
Content Information
When you create memory capsules, we store:
- Photos and videos you upload
- Text messages and descriptions
- Unlock dates and delivery preferences
- AI-generated summaries of your memories
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Store and deliver your memory capsules at the specified time
- Send you email notifications when capsules unlock
- Process payments and manage subscriptions
- Respond to your comments, questions, and customer service requests
- Generate AI summaries of your memories (when requested)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest using industry-standard encryption protocols.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Memory capsules are stored until their unlock date plus an additional 30 days, after which they are archived. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt-out of marketing communications
- Request a copy of the information we hold about you
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@memorycapsules.com